Loading Settings, please wait

If you open Hitmix Bingo and see the message “Loading Settings, please wait” for more than a few minutes, this usually means there’s a problem with the settings folder.

Follow the steps below to fix the issue safely.

Step 1: Close Hitmix Bingo

Make sure Hitmix Bingo is fully closed before continuing.

Step 2: Locate the Hitmix Bingo Folder

Open your File Browser (Finder on Mac or File Explorer on Windows) and navigate to the following location:

• Mac:

  /Users/username/Hitmix Bingo/

• Windows:

  C:\Users\YourUsername\Hitmix Bingo\

Step 3: Delete the Settings Folder

Inside this folder, you’ll see another folder named setting.

Delete only this folder.

⚠️ Important:

Do not delete any other folders or files — only the one named setting.

Step 4: Reopen Hitmix Bingo

Open Hitmix Bingo again.

The software will automatically recreate a fresh settings folder, and the issue should now be resolved.

Need Help?

If you’re not comfortable performing these steps yourself, please book a support session with Nick.

He’ll walk you through the process and make sure your setup is restored correctly.